Currency:  EUR, € GBP, £


T: +353 (0)74 97 10140 (IE)
T: +44 (0)20 3582 3502 (UK)

Delivery & Rates


Our website currently accepts orders from Ireland and the UK only
Please contact our team by email or phone for orders outside of these jurisdictions


DELIVERY OVERVIEW

All website and telephone orders are sent by parcel courier as standard. We use Fastway Couriers for this service for orders within Ireland and the UK. Smaller or individual items may be sent via An Post for orders to the island of Ireland and Royal Mail for orders to the UK mainland. To receive a quote for postal delivery, please contact our team

Larger, heavier items such as extractors, creamers, etc. will be sent by palletised road freight. Additionally, bulk orders may be delivered by palletised road freight if it is more economical than courier delivery. We use Duffy Express Freight for this service for orders across Ireland and the UK. Upon ordering, our team will provide you with a price for pallet delivery

Our website will provide a delivery cost for orders upon the island of Ireland and the United Kingdom. This includes outlying islands and the Scottish Highlands but does not include overseas BFPO addresses. We can offer delivery to other countries on request. Please contact our team for a quotation

We endeavour to offer same-day dispatch for all orders received by 10AM, Monday to Friday. We advise however to allow 2-5 days delivery for order within Ireland and 5-10 days delivery for orders to the UK mainland. If for any reason we cannot fulfil your order or we believe your delivery will be delayed, we will inform you by email or telephone

Delivery tracking is available for parcels delivered by courier and for pallets delivered by road freight. Please contact our team to receive a tracking number or a tracking update. Items sent via An Post or Royal Mail or are not tracked, unless otherwise stated
 

DELIVERY RATES

Our standard courier service allows up to 30KG to be delivered per parcel. Orders above 30KG will be classed as two parcels.

The rates for our courier service are as follows:

Republic of Ireland: €10.00
Northern Ireland: £8.00 *
England, Scotland, Wales and islands: £16.00 *

We offer discounted delivery rates to the counties of Donegal, Leitrim and Sligo. The rate for delivery to these areas is €7.50

As above, we may ship some smaller items via An Post or Royal Mail and larger or heavier items via palletised road freight. Please contact our team for a quotation on any of these services

If for any reason you believe the delivery rate provided by our website is incorrect, please contact our team for clarification

* Our rates for Northern Ireland and the United Kingdom are correct as of 29/06/2016. These rates are subject to change in line with currency fluctuations
 

COLLECTION / PICKUP

Orders can be collected at our workshop in Glencolumbkille, County Donegal. Please contact our office in advance to arrange collection. You can view the location of and get directions to our workshop on Google Maps

Additionally, we offer a pickup / collection service at the numerous trade shows and events we attend throughout the year. It is essential that you book a number of weeks in advance to ensure we can accommodate your order. Please contact our team if you wish to avail of our show pickup service